Exclusive Behind-the-Scenes Kitchen Tour at Haidilao Tampines

Have you ever peeked inside a real restaurant kitchen? Bring your family into the kitchen at Haidilao Tampines to see live lobsters, fresh scallops and more up close.

Kids will also get to take part in a craft activity plus each family will receive a $20 Haidilao voucher for same-day use too!  

Limited to 40 kids only. So book now!

• Venue: Haidilao Hotpot, Tampines
• When: Saturday, 22 August 2026
• Time: 9.30am onwards
  
• Price: $10 per family

Bonus: Kids who come dressed in their BYKidO Day of Play t-shirt will get their family’s ticket fully refunded. Just make sure your child wears the tee on the day of the event.

Exclusive Behind-the-Scenes Kitchen Tour at Haidilao Tampines 

Ever wondered what happens behind those kitchen doors? Bring your kids for an exclusive peek into Haidilao’s kitchen and get to see live lobsters, fresh scallops and other ingredients up close. Get a rare inside look at how the hotpot restaurant runs behind the scenes!

Kids will also get to do a fun craft activity and bring it home. To top it off, every family will walk away with a $20 dining credit to enjoy a hotpot meal together right after the tour.

What’s Included:

• Exclusive behind-the-scenes kitchen tour of Haidilao Tampines
• Up-close look at the fresh ingredients
• Craft activity for kids
• $20 dining credit per family (valid for use on the same day)

Event Flow:

• 9.30am: Meet & registration at entrance of Haidilao Tampines
• 9.45am: Group A (Kitchen Tour)/ Group B (Kids Craft Activity)
• 10.15am: Groups Switch
• 10.45am: Enjoy your hotpot meal together

Redemption Instructions

• Purchase on bykido.com
• Receive a confirmation and a follow up email closer to the event
• Have fun on the event date

Terms and Conditions

• Tickets are per family and must indicate the exact number of adults and kids attending.
• Only 1 x $20 dining credit for each registered family
• $20 dining credit is valid for use at Haidilao Tampines on 22 August 2026 only.
• Craft activity is for the kids only.
• Full refund for BYKidO Day of Play t-shirt requires the child to be wearing the tee at check in.
• Limited to 40 kids only.
• Spots allocated on a first-come-first-served basis
• No refunds, cancellation or exchanges is allowed after purchased is made
• Standard Terms and Conditions apply

We offer 100% refunds for items not yet out for delivery or services not yet rendered, except in exceptional cases. 

What can be refunded?

When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant. 

What cannot be refunded?

Once the item has been out for delivery or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.

Refund Assistance 

For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly. 

Get rewarded with BYKidO. From earning points to offset future purchases to monetizing your website and social media, we offer a number of ways for mummies and daddies to get rewards and more! 

Have a question?

Drop us an email at contactus@bykido.com. Alternatively, please visit the Contact Us page for more options.