Includes admission toManulife Sky Nets - Bouncing and Canopy Park
Free access to Discovery Slides, Foggy Bowls, Petal Gardens, and Topiary Walk
Terms and Conditions
Packages are valid for redemptions before 31 Dec 2021
Allow up to 1 working day for tickets to be emailed to the addressed used for purchase
No refunds, cancellation or exchanges is allowed after purchased is made
Purchase is only valid for the specific attraction package purchased
Entitlements for each packages may change due to unforeseen circumstances
Standard Terms and Conditions apply
We offer 100% refunds for items not yet out for delivery or services not yet rendered, except in exceptional cases.
What can be refunded?
When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant.
What cannot be refunded?
Once the item has been out for delivery or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.
For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly.
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