Learn About Singapore's Water Story and Sustainability in a Private Tour!

Purchase a Water Story and Sustainability Tour for 2 - 3 Pax @ $200, 4 - 5 Pax @ $250 or 6 - 8 Pax @ $300, prices inclusive of GST.

• Valid till 30 June 2021
• Purchase on BYKidO directly 
• Contact Merchant to make booking using BYKidO's redemption code as identifier

Let's Go Tour - This Is Home Series

Bring your kids for a tour right in Singapore to learn more about Singapore’s history or other interesting topics!

All our tours are fun and interactive and give you an insight into the history and culture of the very place you live in. Good for families to bond together!

Water Story and Sustainability - Private Tour

Embark on a discovery of Singapore’s water story

Singapore is a country that rains a lot but still short of water. Why is this so? Let’s embark on a discovery of Singapore’s water story and learn about why water is so precious!

Waste management & sustainable energy are also crucial to Singapore. Let’s explore the efforts put in place to path the way for our next generation.

If you wish to join a public tour (up to 20 pax) instead, you may purchase on Klook. 

Theme: Water, Power, Waste Management
Venue: Barrage, Gardens By the Bay, Water Playground
Textbook Content: Water Story, Power Story
Extra Content: Solar, Eco Efforts, Future Projects

Available daily.

• Session 1: 9am to 11am
• Session 2: 2pm to 4pm
• Session 3: 5pm to 7pm

Meeting Location
Starting Point: Marina Barrage Visitor Centre
Ending Point: Water Playground, Gardens by The Bay

Tour Price Includes:

• Licensed Tour Guide throughout the tour.

Tour Price Excludes:

• Personal expenses not stated in inclusions.
• Guide tipping.

*Temperature taking and health declaration are mandatory prior to the start of the Tour. Any participant that is not feeling well should not attend the tour.

Redemption Instructions

• Purchase on BYKidO
• Contact Let's Go Tour: Whatsapp to +65 9001 4266 with the following details to schedule tour
• Name
• Contact No.
• *Redemption no. from BYKidO (Sent to your email)
• Tour Title
• Date and Time of Tour Session
• Enjoy exploring Singapore!

*If you do not receive the email, please check your Spam or Promotion tab for email, add @bykido.com to your safe sender list to receive emails.

Activity Details

• Suitable Age: All Ages
• Schedule: Daily
• Session 1: 9am to 11am
• Session 2: 2pm to 4pm
• Session 3: 5pm to 7pm
• Email: sales@letsgotoursingapore.com
• Contact No.: +65 9001 4266
• Website: https://www.letsgotoursingapore.com/this-is-home/
  

Fine Print

• Valid till 30 June 2021
• Valid for a 2 hour Water Story and Sustainability Tour
• Purchase directly on BYKidO to receive redemption no. as proof of purchase to attend a Water Story and Sustainability Tour 
• Valid for all ages
• Reservation is required for the Water Story and Sustainability Tour. Please contact Let's Go Tour: WhatsApp to +65 9001 4266
• Reservation is subjected to availability
• Must provide Redemption No. in the reservation as proof of payment
• Not valid with other discounts, promotions, and privileges 
• Available for multiple purchases
• Cancellations 48 hours prior to the tour will be refunded 100%.
• Cancellations 24 hours prior to the tour will be refunded 50%
• No cancellations or refunds for less than 24 hours to tour.
• The Tour will continue to be conducted when there is light rain. In the event of a thunderstorm, a reschedule date will be provided.
• General Terms and conditions apply
• Let's Go Tour reserves the rights to amend these terms and conditions without prior notice.

Understand the Types of Listings on BYKidO and how you may enjoy the various offerings available on the website. There are 3 listing types and 3 main redemption mechanics. 

Listing type refers to what is listed on bykido.com, and redemption mechanics refers to how you can use your purchase. 

Listing Types

This refers to what is listed on bykido.com. You will see the listing type stated on the top of each listing. There are 3 listing types, Direct, Coupons and External.

Direct Listings

Direct are purchase made directly on bykido.com for the listed service and/or product. You will pay to BYKidO for the service or product. Additional fees may be payable to the partner, eg, delivery, material, etc, and these will be stated within the listing.  

To use your purchase, simply follow the instructions in the listing or read below for more details. 

Coupon Listings

Coupons allows you to enjoy exclusive promotions and deals with our partners. For these listings, you purchase the Coupon on bykido.com to enjoy the benefit with our partners. 

In general, there are 2 payments to be made, 

1. to purchase the Coupon with BYKidO.
2. to pay for the merchant partner's offering directly with to the merchant. 

To use your Coupon, simply follow the instructions in the listing or read below for more details. 

Externa Listings

External listings are for purchases not made on bykido.com. You are either provided with a promo code to complete payment with our merchant partner or redirected to our partner's page to complete your purchase directly with them. 

Specific instructions are provided within the listings. 

Redemption Mechanics

This refers to how you use your purchase eVoucher, ticket or promo code listing. Specific instructions are provided within the redemption instructions within the listing description. 

The redemption mechanics will be stated in the confirmation email sent to you on any purchase made. 

Contact the Merchant Partner

An email with a Redemption No. will be sent to your registered email address. You will contact and book directly with the merchant (unless otherwise stated in the individual listing), using the Redemption No. as an identifier. 

Specific instructions will be provided in the redemption instructions within the listing description. 

eWallet Redemption

The purchase has been added to your eWallet, and the eWallet link will be sent to you via email and SMS. Simply show your eWallet at the partner's venue, and our partner will enter their unique PIN. You may retrieve your eWallet here. 

If you do not receive the email or SMS, please go to your eWallet and update your personal information. Phone no. should be in the format +65 XXXX XXXX. 

Specific instructions will be provided in the redemption instructions within the listing description. 

No Action Required

There's is no further action required on your end (unless otherwise stated in the redemption instructions). The partner will fulfill your redemption accordingly and their contact details are provided in the listing, in case you need to contact them. 

Have Any Questions? 

We are working hard to onboard various merchant partners and promotions through the various options, and love to hear your feedback to improve ourselves. 

Have a feedback or like to find out more? Simply contact us here. 

We offer 100% refunds for items not yet received or services not yet rendered, except in exceptional cases. 

What can be refunded?

When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant. 

What cannot be refunded?

Once the item has been received or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.

Refund Assistance 

For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly. 

Have a question?

Drop us an email (contactus@bykido.com) or use the contact form below and we will respond to you shortly.