Receive a Free $10 Mooments Gift Card with completion of the LTA Household Survey.
*For redemption of the giftcard, please log into the LTA website and click on your profile. The redemption will be available there and it expires in 30 days.
LTA spearheads land transport developments in Singapore. We plan, design, build and maintain Singapore's land transport infrastructure and systems.
We offer 100% refunds for items not yet out for delivery or services not yet rendered, except in exceptional cases.
When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant.
Once the item has been out for delivery or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.
For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly.
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