Enjoy a 2-hour board game session at New World Carnival where you and your kids can enjoy the various games available!
*to receive SMS ensure mobile no. used in purchase is in the format: +65XXXXXXXX
Experience the evolution of arcade games at New World Carnival VR Arcade and explore an immersive VR experience with over 20 different VR games to discover, such as VR Haunted House, VR Escape Room, VR Laser Tag and VR Racing.
You may visit www.newworldcarnival.com
*If you did not receive the eVoucher, please check your spam or promotion tab for email, add @bykido.com to your safe sender list to receive emails. To receive SMS ensure mobile no. used in purchase is in the format: +65XXXXXXXX)
We offer 100% refunds for items not yet out for delivery or services not yet rendered, except in exceptional cases.
When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant.
Once the item has been out for delivery or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.
For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly.
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