Purchase a 1 Hour Family Adventure Game, Pangaea: The Lost Forest @ $25/Pax From The Escape Artist.
LIMITED OFFER: 25% OFF: Use Promo Code ESCAPE at checkout to enjoy 25% off purchases of Pangaea!
Merging the wonders of a traditional board game with the live-action excitement of escape rooms, Pangaea promises a memorable experience that will engage young and old alike!
*Note that the game is suitable for 12 yrs old and above. It is recommended that children below 12 and above 6 yrs old may take part with the instructions of parents.
You have came to this page to better understand the Types of Listings on BYKidO and how you may enjoy the various offerings available on the website.
To help you enjoy more, we have 3 listing types and 3 main redemption mechanics. Listing type refers to what is listed on bykido.com, and redemption mechanics refers to how you can use your purchase.
This refers to what is listed on bykido.com. You will see the listing type stated on the top of each listing. There are 3 listing types, eVouchers, Tickets and Promo Code.
eVouchers allows you to enjoy exclusive promotions and deals with our partners. For these listings, you purchase the eVoucher on bykido.com to enjoy the benefit with our partners.
In general, there are 2 payments to be made,
To use your eVoucher, simply follow the instructions in the listing or read below for more details.
Tickets are direct purchase on bykido.com for the listed service and/or product. You will pay to BYKidO, unless additional fees are payable to the partner, eg, delivery, material, etc, these will be stated within the listing.
To use your Ticket, simply follow the instructions in the listing or read below for more details.
Promo Code listings will require you to either show the listing to the partner or to use the promo code with the partner. For certain listings, you will be redirected to our partner's page to complete your purchase directly with them.
Specific instructions are provided within the listings.
This refers to how you use your purchase eVoucher, ticket or promo code listing. Specific instructions are provided within the redemption instructions within the listing description.
The redemption mechanics will be stated in the confirmation email sent to you on any purchase made.
An email with a Redemption No. will be sent to your registered email address. You will contact and book directly with the merchant (unless otherwise stated in the individual listing), using the Redemption No. as an identifier.
Specific instructions will be provided in the redemption instructions within the listing description.
The purchase has been added to your eWallet, and the eWallet link will be sent to you via email and SMS. Simply show your eWallet at the partner's venue, and our partner will enter their unique PIN. You may retrieve your eWallet here.
If you do not receive the email or SMS, please go to your eWallet and update your personal information. Phone no. should be in the format +65 XXXX XXXX.
Specific instructions will be provided in the redemption instructions within the listing description.
There's is no further action required on your end (unless otherwise stated in the redemption instructions). The partner will fulfill your redemption accordingly and their contact details are provided in the listing, in case you need to contact them.
We are working hard to onboard various merchant partners and promotions through the various options, and love to hear your feedback to improve ourselves.
Have a feedback or like to find out more? Simply contact us here.
We offer 100% refunds for items not yet received or services not yet rendered, except in exceptional cases.
When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant.
Once the item has been received or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.
For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly.
Have a question?
Drop us an email (contactus@bykido.com) or use the contact form below and we will respond to you shortly.