Thanks Sarah for your feedback. Please provide us with more details of your experience and what was not satisfactory so that we can also pass it onto our partner as feedback and improvement.
We were also not able to find an order linked to this email address. Please provide us with your order no., so that we can find out more details and also inform our partner too. You may reply here or email us at email@example.com
*Update (15/06/2021): As we have not found a corresponding order for this review nor have we receive any feedback from the reviewer since our first response. We believe this review does not truly reflect an experience of a buyer and will be removing this review shortly. We are still happy to receive any feedback from the reviewer on our email firstname.lastname@example.org.