The Children's Festival is back in 2022 and it features Kiztopia characters traveling and sharing their adventures from around the world! The festival features larger-than-life inflatable displays, with a fun adventure trail with your complimentary adventure booklet!
School holidays are here and hot air balloons are landing in Gardens by the Bay! Join Bell the Bear in welcoming our Kiztopia Friends who have returned from their travels around the world and discover the wonderful memories they have to share. Pick up your complimentary activity booklet and embark on a fun learning journey with Bell and his Friends. Complete the mission and get to bring home a limited edition sticker sheet!
Read more here.
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When refunds are applicable, we will review the request on a case-by-case basis. Do note that refunds will be for the amount paid on the BYKidO platform, and not for any amount paid directly to the merchant.
Once the item has been out for delivery or the service rendered, BYKidO will no longer be able to offer any direct refunds. Instead, refund requests related to amount paid directly to the merchant, or when items have been received or services rendered, will be directed to the respective merchant of the item / service.
For these cases, you may contact the merchant directly or approach us for assistance. While we are not able to do a direct refund, we are committed to resolving any issues between you and our merchants, and will assist you accordingly.
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